This privacy policy explains how The Burscough Cake Company and it’s sister company Elizabeth Anna Cake Design, [‘us’, ‘we’, or ‘our’] collects, stores and uses personal information about you.

Any information collected will be used solely for the purposes expressed at the time they are provided. We will never share your information with third parties.

What information will we collect?

In order to book a cake with us it will be necessary to collect your name and a form of contact, i.e., your email address or telephone number. If you would like your cake delivering we will also require your address.

You may request a copy of any information we hold about you by emailing info@theburscoughcakecompany.co.uk

How will we use your information?

We will use your information in order to fulfil your order. Information is recorded within a paper business diary which is held securely at the business premises. Business diaries are held for five years for the purpose of being able to demonstrate income if required by the HMRC. Once the required records retention period has expired this information will be disposed of securely by shredding all paper diaries.

In some cases information is emailed or sent via social media applications. This information is held on the secure servers of the software providers and requires regular password entry to access the information.

We may use your information to ask you for feedback on our products and services. If you do not wish us to contact you once your order is complete you may let us know by emailing info@theburscoughcakecompany.co.uk